Contact us

Contact us

There are several ways you can contact us.

By phone

  • Call our North Yorkshire and Barnsley helpline on: 03000 110 110
  • Call our Sheffield helpline on: 0808 808 2241
  • Call one of our local offices listed on this page.

By Email

Live web chat

Our team deliver a dedicated Live Chat session for Professionals from 10 am – 12 noon and an extended Live Chat from 3 pm – 6 pm for anyone who is worried about their relationship or for someone they know. Visit the website during these times and you will see a Live Chat Box appear at the bottom of the screen. By typing your question into this box you will be able to chat directly with one of our workers.

If you are Deaf or have a hearing impairment and want to talk with a worker out of these hours, please email info@idas.org.uk to book a web chat appointment with one of our workers.

If the Live Chat Box does not appear; this may be due to your firewall security. Please email or call us instead.

Make a referral

To make a referral to IDAS, please click here.

Get in touch via isva@idas.org.uk or ring our helpline on 03000 110 110.
“I never expected to meet anyone like you; you are as important as a surgeon. You kept me alive and probably don’t know the impact you have on people’s lives, but trust me. It is so reassuring to know there are people like you out there, unique, and so genuine. I can tell you genuinely care.”