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Contact us

Contact us

Contact us

There are several ways you can contact us.

By phone

  • Call our North Yorkshire and Barnsley helpline on: 03000 110 110
  • Call our Sheffield helpline on: 0808 808 2241
  • Call one of our local offices listed on this page.

By Email

Live web chat

Our live chat support is available every day from 1pm until 4pm via our website. It is run by a trained practitioner.

Our advisors will also be able to help if you are concerned about a family member, friend or neighbour or if you are a professional wanting to know more about our services and the support we offer.

If you are Deaf or have a hearing impairment and want to talk with a worker out of these hours, please email info@idas.org.uk to book a web chat appointment with one of our workers.

If the Live Chat Box does not appear; this may be due to your firewall security. Please email or call us instead.

Make a referral

To make a referral to IDAS, please click here.

Get in touch via isva@idas.org.uk or ring our helpline on 03000 110 110.
“I never expected to meet anyone like you; you are as important as a surgeon. You kept me alive and probably don’t know the impact you have on people’s lives, but trust me. It is so reassuring to know there are people like you out there, unique, and so genuine. I can tell you genuinely care.”
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